Fun with Amazon

I've always enjoyed shopping on Amazon and never had issues with their shipping. Until today, well I, should say yesterday. I had ordered a calender and few other things that have not arrived. I had ordered Serge Lutens' A La Nuit and had received that it maybe late. Where it was coming from and what weather conditions were, I was understanding but A La Nuit, much to my surprise, did arrive on time. Four items haven't made it to my doorstep and there was no e-mail to give me a heads up. Needless to say, I am not happy with Amazon and sent them an e-mail. We shall see what happens with this.